Posts tagged ‘interviewing’

Comic Relief: Job-Seeking Humor – Volume 4

Now that we’re past Labor Day, and summer breaks are mostly behind us, job-seekers are probably hunkering down and trying to get back to their daily grind of hunting for employment. To ease everyone back into the work world, I figure – what better time than now for me to take yet another break from my usual “advice for job-seekers” mission, and offer up this 4th blog of pure humor?! [See “Volume 1”, “Volume 2” and Volume 3” for the last three editions of this popular side-trip!] After all … it’s always good to start off a new work week with a good laugh.

Once again, I’ll point out that I fully realize that being unemployed is generally not a laughing matter. However, much like “gallows humor,” the intention of “job-seeking humor” is quite simple: to lift the spirits of people who are in an otherwise depressing situation. I’m a firm believer that maintaining a sense of humor is a key component to positive mental health. And I’m a still a tough critic when it comes to job-seeking humor. I figure, if it makes me laugh out loud, it’s worth sharing here!

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In the category of Videos, the following clip is called “David Pedersen’s Video Resume.” Not long ago, “Video Resumes” were touted as the newest “hot technology” in recruiting – but they never really caught on in the mainstream. This clip appeared on YouTube a couple of years ago, and no one is really sure if David Pedersen is an actual person, or just an actor hired by some devious filmmakers … was this supposed to be an actual video resume by a recent grad, or simply a parody? Without going totally over the line, it’s just ridiculous enough that it inspired debate and controversy about its authenticity. Personally, I think it’s just absolutely hysterical. (My favorite moment in this video is the smarmy look he gives the camera at 0:13!) I just never get tired of watching this clip:


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In the category of Cartoons, here are some more miscellaneous funnies that I couldn’t fit into any other blog articles, but I think are hilarious nevertheless … and deserve to be shared here:

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Finally, in the category of “Letters I Wish I Could Send,” here’s a little something for any job-seeker who has ever received a standard Rejection Letter or Rejection Email from a company after you’ve applied to and/or interviewed for a job. It is a template for a tongue-in-cheek “Rejection of Your Rejection Letter.” I’m not sure where this letter originated … different variations of it have appeared on numerous websites over the years, and yet it always seems timely. Use this at your own risk:

REJECTION OF YOUR REJECTION LETTER:

To Whom It May Concern:

Thank you for your letter of [date of the rejection letter]. After careful consideration, I regret to inform you that I am unable to accept your refusal to offer me employment at this time.

This year I have been particularly fortunate in receiving an unusually large number of rejection letters. With such a varied and promising field of candidates, it is impossible for me to accept all refusals. Despite [Name of the Company]’s outstanding qualifications and previous experience in rejecting applicants, I find that your rejection does not meet with my needs at this time. Therefore, I will initiate employment with your firm immediately.

I look forward to working with you. Best of luck in rejecting future candidates.

Sincerely,
[Name]

September 7, 2010 at 12:01 am 4 comments

“Unemployed Need Not Apply” – Working Around This Scary Message

Lately, there’s been a very disturbing trend in the job market. More and more companies are automatically screening out job applicants who are not currently working. They are eliminating unemployed job-seekers from their candidate pools, and are choosing to only interview people who already have jobs. Recruiting firms from all over the country are reporting hearing this from their client companies with increasing and alarming frequency. Some companies are doing this behind the scenes, quietly instructing outside 3rd-party recruiters, internal corporate recruiters and HR people to focus only on currently working candidates while excluding those that are not working (without telling them, of course.) Others are brazenly advertising this preference in their job postings!  I know … it sounds outrageous – and you’d think such a thing would be illegal, right? Well, guess what – it’s not. Unlike race, religion, age, gender, etc., being unemployed is not a “protected” status subject to anti-discrimination laws. Here’s a link to a recent article from CNNMoney that made the rounds a few weeks ago, and brought this issue to light for a lot of people: “Looking for work? Unemployed need not apply.”

Below is a screenshot of an ad from Sony Ericsson for a Head of Marketing Communications and Public Relations position, taken from a video newscast from a TV station in Orlando. The ad was placed by an Orlando-based recruiting agency called “The People Place” for a job in the Atlanta area, which is where Sony was moving their headquarters. They were supposedly creating 180 new jobs at that new facility … and Sony was refusing to hire any unemployed people to fill those jobs! (The irony of this is astounding – advertising for a head of “Public Relations” with an ad that created a firestorm of BAD public relations!!!)

This practice has, for obvious reasons, angered a lot of people. In some cases it has caused a backlash against those companies. For example, in the Sony Ericsson case shown above, the local community of Buckhead, Georgia – the Atlanta suburb where Sony was building their new facility – threatened to rescind a deal they made with the company which included $4 Million in tax credits when they learned of this hiring policy. (Sony subsequently removed the ad, saying it was “a mistake.”) In other cases, when reporters called companies who posted jobs with restrictions against unemployed applicants, those companies removed the ads – obviously to avoid negative publicity … but we can only assume that their discriminatory hiring practices continued behind closed doors.

In the world of 3rd Party Recruiting, this practice isn’t really new at all. Traditional “Head Hunters” have done this for years, only going after top talent – usually people who worked for their client’s competitors – and actually recruiting them away from one company to come work for another. Head Hunters would never call someone who was unemployed. [Read “The Real Truth About Working with Recruiters” for more on how “Head Hunters” differ from other types of recruiters.]

So why are today’s companies now doing this? At a time when there are more unemployed job-seekers out there than any other time in recent history, why would any company eliminate from consideration such a huge pool of talent … potential candidates, many of whom are probably just as qualified (if not more so) as anyone who is currently working? Without trying to justify it, or in any way condone this practice – as a recruiter who has heard these preferences expressed from client companies I’ve worked with myself, I can probably shed some light on their thinking.

One reason might be expediency. Every job posting now brings in an unprecedented flood of applicants. Company recruiters and HR people are completely overwhelmed with literally hundred and hundreds of resumes for each and every job opening they advertise. By eliminating unemployed applicants, they are whittling that number down to a more reasonable group of people that they can screen and interview in a more efficient and timely manner.

Another reason is perception. It’s basic human nature to view a candidate who is still working in a better light than an unemployed job-seeker. No matter what the true facts are, there is always that irrational but nagging suspicion that someone is out of work for “performance reasons.” It’s not logical, and it’s not likely to produce a higher caliber employee … but it is the way many people think.

Companies might also rationalize that a currently working person is “the best in their field” since they managed to avoid the layoffs that so many others experienced in their industry. They may believe that those currently working “passive candidates” are more likely to be up to speed in their industry niche, and would therefore require less training than someone who has been out of work for a while … that they could more easily “hit the ground running.”

Trying to understand the reasons that companies do what they do in their hiring practices can be useful information for any job-seeker in determining how to position yourself for the best chances of success. If the name of the game is perception, then it’s up to you to create a perception that will be most likely to avoid being eliminated before you even get to the starting gate.

The Workaround:

So what is an unemployed job-seeker supposed to do with this information? How can you work around the scary message: “Unemployed Need Not Apply?”  The most obvious answer to that question is to not appear to be unemployed!!!  I’m certainly not suggesting that you should to be dishonest or lie in any way. However, there are several ways to present yourself – especially on your résumé – that will avoid the stigma that comes with being an unemployed job-seeker. My advice is to position yourself as NOT being currently unemployed – but rather to use either Volunteer Work, Consulting (Contract) Work, or Self-Employment as your current position. I’ve detailed those strategies, and described how to use them on your résumé, at the bottom of a prior blog posting: “Explaining Short Job Stints and Employment Gaps.”

Don’t give companies any reason to overlook you before they even talk with you! Use this information, and my suggested strategies, to get past the irrational screening process. Your goal should be to advance yourself to the interview stages of the hiring process where you have the opportunity to impress people with your actual talents and skills, your positive attitude and your passion for your work.

August 23, 2010 at 12:01 am 31 comments

The Brutal Truth on How Résumés Get Eliminated

Did you ever wonder how job-seekers get screened out or eliminated based on someone looking at their résumés? When a job-seeker is being considered for an open opportunity, the first person who will read their résumé is generally either a recruiter or an HR person. If it’s a recruiter, it could be either a 3rd-party, agency-based head-hunter type, or an internal, company-based corporate recruiter. [Read “The Real Truth About Working With Recruiters” for more on the different types of recruiters and how they work.] If it’s someone in HR, it could be anyone from an entry-level screener to a Director of HR – depending on the size of the company.

This screening and elimination process happens when you respond to online job postings, and it also happens during proactive searches for candidates done on résumé banks like CareerBuilder, Monster, etc., or on Social Networks like LinkedIn. Basically, anyone who is looking for and screening potential candidates for an open job opportunity goes through this process.

The sad fact is, most online submissions go totally unanswered. That’s why savvy job searchers do not rely on simply applying to online job postings, but rather spend most of their time networking, finding ways to go around HR, and talking with actual decision-makers at their target companies. [For details on how to network your way to a job, read “How to Network: A Step-by-Step Guide for Job Searching.”] Most résumés and online applications go into the proverbial “Black Hole of HR.” [Read “Avoiding the Black Hole of HR” for some strategies on getting around this fate.]

Now I’m sure that you slaved over your résumé for hours and hours, writing and re-writing it, revising, refining and retooling its language until it’s as “perfect” as it can be. If you are like most serious job-seekers, you are hoping that the person who first screens your masterpiece will take their time and read it over very carefully – absorbing every detail of your background, analyzing your qualifications and experience, and making a carefully considered, informed decision about your fit for the position they are trying to fill. Unfortunately, you would be wrong. I hate to break this to you … but the average résumé-reader will give your résumé between 20 and 30 seconds of eyeball time on the first pass. They’ll scan the first page of your résumé, rarely progressing on to the second or third pages. If they don’t quickly see exactly what they think they want or need right up front … bye bye – delete key for you! [Read “Beating the Résumé-Elimination Game: Where Do Recruiters’ Eyes Go?” for more on this.]

In my many years as a recruiter, I’ve certainly read my share of résumés. There were times when I went through over a hundred a day. I certainly know how this elimination game works! This process is even more brutal now in the current candidate-flooded market caused by the economic downturn of the last few years. So … what follows is a peek behind the curtain. I make no apologies for how this process works, or how fair or unfair it may be – like it or not, this is simply the way it is. I feel it’s best for job-seekers to be informed about this to be able to better navigate the process and avoid obvious pitfalls as they move forward.

First of all – here are three immediate deal-killers that lead directly to the Delete Key:

1) “Functional Résumés.” Almost every recruiter and HR person I’ve ever talked with about this agrees – a chronological résumé is essential. It should list the companies where you’ve worked, the dates you were there, and what you did at each place. Every so often I receive a so-called “Functional Résumé” filled with long bulleted lists of undated skills and accomplishments … and then (almost as an after-thought) at the bottom will be a short list of places they worked with no dates. My immediate reaction to that is that they are trying to hide something. Maybe it’s an age thing – or perhaps their experience is outdated. Where and when were those skills used? Where and when did those accomplishments happen? Who knows?! Big red flag. Traditional chronological résumés are the only way to go.

2) Typos, Spelling or Grammatical Errors, Poor Writing. If you are so careless that you can’t even proofread your own résumé, then the assumption is that you would be equally careless with your job performance. Likewise, using unclear language, rambling, or just having it be too long are traits of a badly written résumé. Don’t make the reader work too hard to see the basics. If someone can’t figure out what you do by quickly glancing at the top third of the first page of your résumé … that’s a huge red flag.

3) An Incomplete Profile on LinkedIn. I’m not referring to the official LinkedIn “percentage complete” they give you – that’s something only you can see when you’re logged into your own account, and is not important to recruiters. I mean profiles that do not provide a relevant employment history, do not include details about specific skills and experience, and (to my total amazement) do not even include basic contact information! Sending messages through LinkedIn’s own internal system should never be the only way to reach someone. How does any job-seeker expect to be “found” by a recruiter or a company if they don’t even include a direct email address or a phone number?! Such incomplete profiles are completely ineffective – and a waste of a recruiter’s time to look at.

So once you’ve passed those deal-killers, here are some of the most obvious things that recruiters and HR people look at to eliminate candidates based on a 20-30 second review of a résumé or online profile:

  • Keywords
    Keyword searches are usually the first method used to find résumés with specific skills that match job descriptions. If the right words or phrases are not present in your résumé or profile, you simply won’t come up in a search done by a recruiter or an HR person. It would be naïve to think that someone will “read between the lines” on your résumé and realize that you have the skills they need even though they are not spelled out, or that anyone will understand the subtle details of your experience without you clearly stating them. You should modify and tailor your résumé to each individual job you are applying to, using the language contained in the job description. If your résumé does not contain the exact buzzwords or phrases that match the language of the requirements listed in the company’s job description … bye bye – delete key for you.
  • Location:
    With very few exceptions, candidates must live in the same geographic area as the job. You may say you are willing to relocate … but that’s a potential headache for the company who hires you compared to a local candidate. If your résumé shows that you currently live in a different place than the job … bye bye – delete key for you.
  • Industry
    In most cases, you must come from the same industry as the job. For example, if the job is in the Financial Services industry and you come from Manufacturing bye bye – delete key for you.
  • Function
    Moving from one job function to another that you’ve had little or no experience with is an uphill battle. For example, if they are looking for someone with a sales background, but you have never actually been in a sales role … bye bye – delete key for you.
  • Level
    If they are looking for an individual contributor, and you’ve been at a much higher level – say managing other people or a department … it’s not a match. Conversely, if they are looking for a Manager or a VP or a C-Level Executive, and you’ve never held those titles … bye bye – delete key for you.
  • Number of Years of Experience – and How Recent
    If the job description calls for someone with 3-5 years of experience, and you’ve had 10-15 years … it’s not a match. And if the specific experience they are looking for is actually listed on your résumé – but it occurred many years and several jobs ago, and you’ve done other unrelated things since then … bye bye – delete key for you.
  • Education
    Some companies require a college degree, or a specific type of certification. If they say you must have a B.A. and all you’ve got is an Associate’s Degree – or no degree at all … bye bye – delete key for you.
  • Job Turnover
    If your job history shows too many short stints over a limited time period, it can read as a negative: you might be a job-hopping flight risk … you seemingly can’t hold down a job … perhaps you don’t get along with others well … there may have been performance issues that got you fired – the imagination creates all kinds of possible scenarios! Likewise, significant unexplained gaps between jobs can be red flags that will get you eliminated. There may be perfectly valid reasons for having a lot of jobs within a short period (mass layoffs, position was eliminated, company went out of business, etc.) I would advise briefly listing the reasons for short job stints right next to the dates on your résumé to avoid this obvious red flag. [Read “Explaining Short Job Stints and Employment Gaps” for more details on handling this issue.] But unless you can effectively explain those circumstances … bye bye – delete key for you.
  • Salary Range
    This one is a biggie – and obviously would not be listed on your résumé, but rather will often come up when filling out an online application. If asked point blank what you made at your last job, or what your salary expectations are going forward – don’t play games or avoid answering. If you dance around this issue and/or refuse to give a straight answer, then it will likely raise a red flag that will get you eliminated. There are simply too many qualified applicants for every open job for recruiters or HR people to want to deal with someone who can’t give a straightforward answer on this. [Read “Answering the Dreaded Salary Question” for more details on how to handle this issue.] The bottom line is that if your salary history and the range you give for your salary expectations going forward do not overlap with the company’s budgeted range for the specific job you are applying to … bye bye – delete key for you.

June 1, 2010 at 12:01 am 80 comments

Is Your “Elevator Pitch” Taking You UP or DOWN?

Not too long ago, I overheard a job-seeker deliver an “Elevator Pitch” to a prospective hiring manager. After about 3 or 4 minutes, the manager stopped the speaker and said: “Is this your ‘Elevator Pitch’? … because if so we must be on a skyscraper – I think we’ve just reached the 40th floor and we’re still going up!” How embarrassing! Clearly that job-seeker had droned on way too long and was boring the manager. Most listeners would simply shut down at that point and say nothing … but this particular manager (an HR professional who was actually trying to help the job-seeker) decided to offer some blunt but much needed feedback. Needless to say, the lesson was learned! That job-seeker went home, re-worked the Elevator Pitch, and was much more effective the next time!

Every job-seeker should know what an “Elevator Pitch” is. Put simply, it’s a short introductory speech designed to be given in the time span of an elevator ride – approximately 30 seconds to 2 minutes. It’s a standard tool in the world of sales, where people want to interest someone else in their product quickly, without sounding too pushy or intrusive. The fact is that a job-seeker IS a salesperson … and the product is YOU! [Read “Why Job Hunting is a Consultative Sales Position” for a more detailed explanation of this concept.] The basic idea is that you never know when or where you’ll run into someone who might be a prospect for you – a potential customer, a networking partner, a key contact or decision-maker at one of your target companies, or an actual potential employer. Being able to instantly deliver your Elevator Pitch to anyone, anywhere and at any time is something every job-seeker should be prepared to do.

Elevator Pitches can be quite versatile. In interviews, a well-written Elevator Pitch can be the response to the common opener:  “So, tell me about yourself.”  In social situations, a shortened version can be the quick answer to that often-heard question:  “So, what do you do?”  Elevator Pitches can also easily be adapted for use as either an email or a voice-mail message.

So what are the important elements of an effective Elevator Pitch? Here are the key components, broken down from the perspective of a job-seeker:

Keep It Short!
The entire speech should be no longer than 2 minutes – the accepted rule of thumb is between 30 seconds and 2 minutes. Shorter is better, but not so short that you fail to get your main points across. Too long, and you risk overwhelming your listener with too much information and they’ll tune you out. You might even consider having a couple of different versions of the speech – one complete version and another shorter, more abbreviated version for situations where your time is more limited. Either way, what you say in the first 15 seconds is the most important part. Why? Because the sad truth is that most people have incredibly short attention spans. As a result, they need to be “hooked” by what you say right up front. Any listener should know exactly what you do within the first sentence or two. An effective Elevator Pitch should give your audience just enough information so that they will understand who you are, what you do and what you are looking for, and want to know more.

Keep It Simple! Use Language Your Grandmother Would Understand.
Describe what you do, and what your target goals are in simple, everyday language. After saying your name, start with a simple statement of what you’ve done (job title, industry niche, etc.) the fact that you are “in transition,” and what type of position you are now seeking as a next step in your career. Don’t use industry-speak, technical jargon, or cute marketing catch-phrases. Ask yourself this question: would my grandmother, my mother or my kids understand exactly what I do if they heard the first few lines of my speech? I heard one job-seeker start his Elevator Pitch this way: “I’ve done many things over the years, but mostly I’m known as a Problem Solver. I’m looking for an opportunity to use that unique skill to help another company overcome obstacles and grow its bottom line.”  Well guess what, Mr. “Problem Solver” … I have a problem – and that is that I have NO idea what you actually do! What is that person’s job title and function? What industry is he experienced in? Exactly what type of job is he looking for? None of the information he followed that opener with zeroed in on those critical questions. By the time he got around to being more specific, he was way past the point where he lost his audience’s interest! Keep it simple!

Make It Compelling.
Once you’ve established exactly what you do, and what you are looking for, you need to sell yourself. Talk about your successes. Highlight what you’ve done – your concrete accomplishments or skills, rather than intangible concepts. What differentiates you from others who do what you do? What is your specific area of expertise? Put yourself in the listener’s shoes and realize that most decision-makers are thinking of that famous marketing acronym: “WIIFM” (What’s in it for me?) Explain as briefly as possible why you are someone who could help a future employer. How can you identify and then solve their problems? Why should someone hire you? The trick here is to not go overboard or sound self-centered – and you certainly don’t want to seem overly pushy like a used-car salesperson. Your goal is not to “close the deal” … rather, you simply want to “set the hook,” start a conversation, and create just enough interest to pique the listener’s curiosity and make them want to hear more about you.

An Example.
There’s no way to make a generic “template” for an Elevator Pitch, since each one is so unique. Specific job areas, industry types, levels of experience, and target goals require different types of speeches. This isn’t a “one size fits all” situation. However, at the risk of sounding self-serving, following is an example of an Elevator Pitch I’ve used for myself. Compare this speech to the above-mentioned components to see how it was constructed. I’ve timed this out to well under two minutes. Feel free to use this as an starting point, and adjust or re-write it to fit your own situation:
“Hi, my name is Michael Spiro, and I am an experienced Recruiter with 9 years of success in the 3rd-party, agency-based staffing world. I’m in transition right now, and my current focus is to shift away from outside agency work, and move into a “Corporate Recruiter” role inside a company somewhere in Northeast Ohio. I’ve worked for two of the largest search firms in North America – MRI for 6 years and Kforce for 3 years. At those agencies I recruited and placed very hard-to-find candidates in many different industries. Most of those were for jobs in Information Technology, as well as in Sales and Finance. When our client companies had difficult searches where they simply couldn’t find the top talent they were looking for – I’m the guy they’d come to for help … and I won several awards for those recruiting successes. My real expertise is in the use of creative methods to locate candidates, including extensive networking, advanced internet searches, and most importantly – using all the latest online Social Media (like LinkedIn and Facebook) to find passive, non-job-seeking candidates. By moving over to an internal corporate position, I’m hoping to be able to continue recruiting top talent, but to do it from the inside of a company so I can also concentrate on my passion for building and maintaining relationships with internal business partners and decision-makers. Again, my name is Michael Spiro.”
Now here’s a shorter, 30-second version of that same speech for use in situations where time is more limited:
“Hi, my name is Michael Spiro, and I am an experienced Recruiter with 9 years of success in the 3rd-party, agency-based staffing world. I’m in transition right now, and my current focus is to shift away from outside agency work, and move into a “Corporate Recruiter” role inside a company. My expertise is in the use of creative recruiting methods to locate hard-to-find top talent, which I plan to continue to do from the inside of an organization. Again, my name is Michael Spiro.”
By the way … it’s often effective to repeat your name a second time at the end of the speech – especially when speaking in a more formal group situation. The reasoning is that people don’t remember names the first time they hear them … but after the speech is delivered, a second hearing of your name will be more likely to sink in. You can eliminate that second repeating of your name when you meet someone in a more personal, one-on-one setting.

Sound Natural. Practice Your Delivery.
Nothing is worse than sounding like you are reading a script. By all means, write your speech down and memorize it … but then try practicing it out loud. Practice to yourself in a mirror. Practice into a recording device or a video camera and listen back to yourself. Practice on your family and friends. Practice in job-seeker networking groups and ask for feedback. As you hear yourself reciting your speech, ask yourself: does this sound like my natural speaking voice? Are these words I use in everyday conversations? Could someone from outside of my industry who hears this easily figure out what I do and what I’m looking for? If not, change it! Use your own natural language. Use words that sound natural coming from your mouth. Sound conversational and comfortable. And sound enthusiastic and excited! When you deliver your Elevator Pitch, if you sound natural and upbeat, and you truly believe in what you are saying … chances are so will the listener!

            

May 1, 2010 at 3:02 pm 15 comments

Face-to-Face Interviews: Secrets, Tricks and Tips

For job-seekers in today’s challenging job market, getting in front of an actual live person to interview for a job with a company is a major goal – second only to receiving and accepting an actual job offer! It seems like more and more these days, companies who are interested in a candidate begin their screening process with a phone interview – usually conducted by an internal company recruiter or an HR person. I’ve already posted a separate blog about phone interviews [“Phone Interviews: Secrets, Tricks and Tips.”] For those candidates lucky enough to pass through the phone interview and graduate to a face-to-face interview … this blog is for you!

After coaching and prepping hundreds of candidates for face-to-face interviews over the years, here are some tips, tricks and secrets that I’ve learned that may help. Now I admit that some of this information is identical to my phone interview prep … so, you’ll excuse me if I plagiarize from myself and repeat certain sections from that earlier blog. There are, of course, several very different key aspects to preparing for an in-person interview that are included here.

Research the industry, the company and the players.
Find out everything you can about the place, their business, their products, their position in their industry, their reputation, their competition, their financial stability and the key decision-makers who work there. Study the company’s website, take notes and jot down questions related to their business that you can ask at the end of your interview. Google Search the company and see what else you can find out about them beyond their own website. Look up the company on a professional business database like Dun & Bradstreet’s Million Dollar Database Premier or ReferenceUSA Business. Anyone with a public library card number can log into those databases from any home computer! (Ask your local librarian for help if you don’t know how to do this.) Read and study the company’s information there in detail. You certainly want to sound like you’ve done your homework, and that you are informed about them when asked the inevitable question: “How much do you know about our company?”

Research your interviewer.
Find out everything you can about the person that will be interviewing you. Try to find a bio on the company’s website. See if there is a bio of your interviewer in the personnel listed on the professional business databases mentioned above. Do a Google Search on their name and see what comes up. Look their name up on LinkedIn and check out their profile there. Figure out if you share any of their 1st degree LinkedIn connections, and if so, call those people and ask if they can give you any insights. The more you learn about your interviewer, the better prepared you’ll be to connect on a personal level. Think of ways to use this information as part of the “Nuggets” technique listed below.

Study the job description and prepare stories.
Carefully think through each element of the job description for the position you are interviewing for beforehand and prepare concrete examples of when, where and how you have done all the specific things described in that job description. Telling stories is a very powerful interview technique. Prepare brief stories about your past accomplishments and experiences that illustrate how you provided value to your past employers … and by inference, how you would bring similar value to a new company. Be ready to tell your stories and demonstrate with details how you fit each and every requirement they listed. Try to work those stories into your conversation in a natural way during your interview.

Print out and bring a few copies of your résumé with you.
Most likely, your interviewer will already have a copy in front of them … but sometimes they don’t. If not, it’s always helpful to ask if they’d like to have a copy to refer to – which you just happen to have ready to hand them. You might also be introduced to other people who will want to interview you, and who may not be prepared with a copy of your résumé. It’s best to have them handy.

Dress for Success.
I would advise everyone to dress up for every interview (jacket & tie or a suit for men, conservative business suit for women, no flashy jewelry … and absolutely NO perfume or cologne!) Pay attention to grooming and personal hygiene (hair, nails, breath, etc.) Unless your interviewer specifically instructs you to dress casually for an interview — meaning THEY brought it up in advance … not that you asked if it would be OK — dressing up is the accepted rule of thumb. Sure, lots of places are “Business Casual” these days. I’ve seen interviewers dressed in jeans. However, don’t ever assume that means YOU can dress down for an interview. I’ve had more than one casually dressed decision-maker tell me that they thought a candidate showed a lack of respect by not dressing up for their interview. The bottom line is that dressing up cannot possibly hurt you!

Be on time – not too early, and NEVER late!
Make sure you know exactly where you are going. Verify the exact address and location that you are to meet your interviewer. Use Google Maps or Mapquest to plan your route. If you have one, use a GPS in your car to avoid getting lost. Do a practice driving run if you are unsure of the location. NEVER be late! But, also do not show up more than 5-10 minutes early. (That is disrespectful to the interviewer, and actually shows desperation.) If you do arrive too early, sit in your car and re-read the job description and gather your thoughts. Don’t go in until it’s close to your appointment time. On the other hand, if you do find yourself running late due to unexpected circumstances (severe weather, traffic problems, etc.) make sure you have a phone number with you that you can call to alert your interviewer about your delay. Nothing is worse than showing up late without having called. And then remember to silence your cell phone before you walk in the door!

Have a Firm Handshake.
It may sound obvious, but how you shake hands says volumes about your personality. Practice on someone you trust if needed. You want it to be firm, but not so tight that it feels like you are trying to break bones! The worst is the “fish” handshake – a completely limp hand. That’s just creepy! Almost as bad is gripping someone around their fingers instead of fully locking hands at the base of the thumb. This may sound overly picky, but you’d be surprised how much your handshake contributes to that all-important first impression.

Smile!
Remember to speak clearly, and try to convey enthusiasm and energy through your tone of voice. Smiling helps (really, it does!) Smile as much as possible during the conversation. Try it … you’ll notice that you actually sound very different when you talk through a smile.

Make Eye Contact.
Throughout the interview, make sure you make eye contact with your interviewer. It’s OK if you have to refer to notes, or read something … but be conscious of where your eyes are focusing, and meet your interviewers eyes as much as possible (without going overboard by staring!)

Pay attention to your posture.
Sit up straight in your chair. Do not slouch or lean back. From time to time, a good trick is to lean forward towards the interviewer. When speaking, leaning forward transmits the message that you want to emphasize your point. When listening, leaning forward transmits the message that you are fully engaged in active listening. Also, don’t chew gum!

Mirroring the vocal cadence and body language of the interviewer.
A trick often used by sales people is to listen to the speed and tone of the interviewer’s voice, and try to match it with your own. I don’t mean imitate the person’s voice or accent … but simply talk slower or faster to match the way the other person sounds, and mirror their general tone and level. Mirroring the general body language of your interviewer (which way they’re leaning, crossing their legs, tilting their head, and other broad gestures) has the same effect. Doing this subconsciously makes the other person feel more comfortable with you, and helps you form a connection with them.

Use the “Nuggets” technique to establish rapport.
“Nuggets” are all those little things that you can pick out about a person or a company that you can make a positive comment about, compliment a person on, and use to connect on a personal level with the person you are talking with. When done correctly, using “Nuggets” in an interview can increase your chances of success and cast you in a more favorable light. Everyone loves to hear compliments … and it’s simply human nature for someone to be attracted to someone else who says complimentary things about them, and who seems impressed with them. [For more on this powerful interview technique, read: “Nuggets: A Secret Interviewing Technique.”]

Projecting a Positive Attitude is a critical key.
Concentrate on projecting positive energy and enthusiasm. Try to express passion for your work, a sense of humor, and a genuine aura of optimism. Those are the qualities that make a person attractive to others. It’s nearly impossible to fake those qualities, and frankly it’s one of the main reasons people get hired. Being able to convey a positive attitude is critical. [For more on this, read: “The Power of a Positive Attitude.”]

Questions, Questions, Questions.
There are literally hundreds of different questions that interviewers might ask, depending on the position of the interviewer, and their interview style. I do not intend to list specific questions and how to answer them here. A simple Google Search on “Interview Questions” will take you to dozens of great websites that go into great detail on that topic. I will say that the most common thing you’ll hear from almost every interviewer near the beginning of your meeting is some variation of: “Tell me about yourself.”  Answering that is pretty basic, and also fairly critical. Don’t ask “where should I begin” – a sure sign of someone who needs to be spoon-fed instructions instead of thinking on their feet … definitely not the message you want to give! Also, don’t give an autobiography of your entire life starting with where you were born, where you went to school, what your hobbies and interests are, etc. – all personal items to be filed under the category of “too much information.” Keep your answer focused on your professional profile as it relates to this job and this company. Be prepared to give an expanded version of your “Elevator Pitch” in which you give an overview of your most recent and most relevant career experiences, and your professional goals. Try, if possible, to reference elements in their job description, and how your skills and experiences match it. Remember to use your prepared stories if you can. However, don’t let this answer go on too long … keep it well under 5 minutes. It’s OK to ask when you are done: “Would you like me to go into greater detail on anything in particular?”

Be a good listener, and never interrupt.
Any good interview is a 2-way exchange of information. Let the interviewer talk and lead the discussion without interrupting. Listen carefully, and then give thoughtful answers. Answer questions directly and completely, but try not to go off on tangents or “over-talk” your answers. It’s better to give a brief answer, and then ask “is that what you wanted, or should I give you more details?”  Candidates often get nervous and talk too much during interviews, trying way too hard to “sell themselves.” While talking, pay attention to the body language of your interviewer and watch for signs of boredom – fidgeting, looking at their watch, etc. – and cut yourself off if you see them. I can’t tell you how many times I’ve debriefed interviewers who complained about candidates who talked on and on and on during interviews, without letting the interviewer get a word in edgewise! Sometimes it’s better to simply shut up and listen!!!

Don’t bring up salary or benefits … but be prepared to answer the Dreaded Salary Question directly if asked.
Never be the one to bring it up … but if asked point blank what you made at your last job, or what your salary expectations are going forward – don’t play games or avoid answering. You need to prepare direct and truthful responses to those questions. If this topic came up in a prior phone interview, make sure your answers are consistent with what you said before. It’s best to be honest about your history, and to give a range for your expectations (rather than a specific number.) Your history is what it is – you can’t change it, and delaying telling them serves no purpose. And your expectations should not be a moving target … you should know what you need as a minimum, and what range makes sense based on your history. Now it is true that if the range you give does not overlap with the range that they have budgeted for the job you are pursuing, they will very likely eliminate you from consideration. On the other hand, if you dance around this issue and/or refuse to give a straight answer, then that is just as likely to raise a red flag that will eliminate you here. There are simply too many qualified applicants for every open job for most companies to want to deal with someone who can’t give a straightforward answer on this. The bottom line is that if your salary expectations do not match what they can pay, then it’s a waste of both your and their time to continue pursuing this position. They’ll find out eventually, so it’s better to know sooner rather than later. [For more details on this topic, read: “Answering the Dreaded Salary Question.”]

Prepare a list of questions you can ask.
Almost every interviewer asks near the end of an interview: “Do you have any questions?”  Candidates are often judged by the quality of the questions they ask … and candidates who have no questions at all might be perceived as having no interest in the position. Some suggested ideas for general questions are: “How long have you been with the company, and what do you like about it?” “How would you describe the company culture here?” “What characteristics have made your best employees successful here?”  You might also want to think of more specific questions about the company or their products, based your research. [For more on this, read: “’So, Do You Have Any Questions?’ Nailing the Interview Closer.”]

At the end of the interview, clarify the next steps.
If you are interested in this job, make sure to say so! (“I just want to let you know that I am very interested in this opportunity, and hope we can move forward. What is the next step?”) Don’t leave without determining what the expectations are for the next steps, and how and when YOU should follow-up. Ask what their timetable is for hiring, and how their hiring process works. Also make sure you get a business card with the email address and phone number of your interviewer, and send them a thank-you email that same day. If you met with more than one person, get everyone’s cards and do the same with them. Then immediately make a note on your calendar of when your pro-active follow-up call will be if you don’t hear back from them first. If you really want this job, don’t just sit back wait for them to make the next move. You have to go after it!

March 9, 2010 at 6:51 am 24 comments

Phone Interviews: Secrets, Tricks and Tips

In today’s tight job market, scoring an actual interview with a company is often looked upon as the Holy Grail for job-seekers. It seems like more and more these days, companies who are interested in a candidate begin their screening process with a phone interview – usually conducted by an internal company recruiter or an HR person. The purpose for the phone interview is obvious – they want to determine if you are worth their decision-maker’s time and effort to bring you in for a face-to-face interview. They would rather not commit to that step until they pre-screen you on the phone first. The unfortunate truth is that they want to see if they can eliminate you! [If you are lucky enough to have already passed through the phone interview and graduated to a face-to-face interview … read “Face-to-Face Interviews: Secrets, Tips and Tricks.”]

Don’t make the all-too-common mistake of treating a phone interview any less seriously than a formal in-person interview. It’s just as important, since it’s a necessary step towards the ultimate goals of getting in front of a decision-maker, receiving an offer and accepting a job. Your immediate task should be very clear: you want to advance to the next step in their process and not be eliminated! Phone interviews can be very tricky. Obviously you don’t have the benefit of seeing the person you are talking with (no eye contact, body language, etc.) All you have is your voice. After coaching and prepping hundreds of candidates for phone interviews over the years, here are some secrets, tricks and tips that I’ve learned that may help:

Try to set an appointment rather than taking a spontaneous call.
It happens so often – the phone rings unexpectedly, and wham … your suddenly in the middle of an unplanned phone interview! Don’t get caught off guard. Simply say: “You’ve caught me at an inconvenient time, and this sounds too important to rush. Can we schedule a different time that’s good for both of us when we can talk?”  You really need to prepare for a phone interview. Winging it is usually a bad idea. Set a time and date, and clarify who is to call whom.

Research the industry, the company and the players.
This would apply to any interview – phone or in-person. Find out everything you can about the place, their business, their products, their position in their industry, their reputation, their competition, their financial stability and the key decision-makers who work there. You certainly want to sound like you’ve done your homework, and that you are informed about them when asked the inevitable question: “How much do you know about our company?”

Go to a quiet place, and use a land line (not a cell phone) if possible.
Try to arrange to take the phone interview call in a private place, with no noises or distractions. Land lines generally sound better than cell phones, and are therefore preferable. If you must use a cell phone, make sure you are in a location with good service. The last thing you need here is a dropped call! If you are at home, or someplace where there are others around – tell everyone that you need quiet and privacy for a phone interview to avoid interruptions. Nothing sounds more unprofessional than a crying baby, screaming kids or a barking dog in the background!

Have a copy of the Job Description in front of you.
Print it out, lay it on the table and refer to it during your conversation. (If you don’t have one, ask the person who set up the phone interview to email a copy to you in advance.) Think it through before you get on the phone, and prepare concrete examples of when, where and how you have done all the specific things described in that job description. Be ready to tell your stories and demonstrate with details how you fit each and every requirement they listed.

Have a copy of your résumé in front of you.
Print it out, and lay it on the table in front of you. Refer to it when asked about your work history, your qualifications, and your accomplishments. No doubt, the interviewer will also have a copy in front of them … so it’s best to see what they are seeing as they ask their questions.

The Mirror Trick: It’s all about the sound of your voice – Smile!
Since all you have is your voice here – you need to remember to speak clearly, and try to convey enthusiasm and energy through your tone of voice. Smiling helps (really, it does!) An old trick used by inside sales people is to set up a mirror in front of yourself, and look at your face as you talk. Smile as much as possible during the conversation. Try it … you’ll notice that you actually sound very different when you talk through a smile. It does subtly come through on the other end.

Match the vocal cadence of the interviewer.
Another sales trick is to listen to the speed and tone of the interviewer’s voice, and try to match it with your own. I don’t mean imitate the person’s voice or accent … but simply talk slower or faster to match the way the other person sounds, and mirror their general tone and level. Doing this subconsciously makes the other person feel more comfortable with you, and helps you form a connection with them. (By the way … this trick also works when leaving voice-mail messages!)

Projecting a Positive Attitude is a critical key.
Again, it’s all in your voice. Concentrate on projecting positive energy and enthusiasm. Try to express passion for your work, a sense of humor, and a genuine aura of optimism. Those are the qualities that make a person attractive to others. It’s nearly impossible to fake those qualities, and frankly it’s one of the main reasons people get hired. Being able to convey a positive attitude over the phone is critical. [For more on this, read: “The Power of a Positive Attitude.”]

Use the “Nuggets” technique to establish rapport.
“Nuggets” are all those little things that you can pick out about a person or a company that you can make a positive comment about, compliment a person on, and use to connect on a personal level with the person you are talking with. When done correctly, using “Nuggets” in a phone interview can increase your chances of success and cast you in a more favorable light. Everyone loves to hear compliments … and it’s simply human nature for someone to be attracted to someone else who says complimentary things about them, and who seems impressed with them. [For more on this powerful interview technique, read: “Nuggets: A Secret Interviewing Technique.”]

Be a good listener, and never interrupt.
Any good interview is a 2-way exchange of information. Let the interviewer talk and lead the discussion without interrupting. Listen carefully, and then give thoughtful answers. Answer questions directly and completely, but try not to go off on tangents or “over-talk” your answers. It’s better to give a brief answer, and then ask “is that what you wanted, or should I give you more details?”  Candidates often get nervous and talk too much during interviews, trying way too hard to “sell themselves.” This is especially true during phone interviews where you don’t have any visual clues to tell you if the other person seems bored or restless. I can’t tell you how many times I’ve debriefed interviewers who complained about candidates who talked on and on and on during interviews, without letting the interviewer get a word in edgewise! Sometimes it’s better to simply shut up and listen!!!

Don’t bring up salary or benefits … but be prepared to answer the Dreaded Salary Question directly if asked.
Never be the one to bring it up … but if asked point blank what you made at your last job, or what your salary expectations are going forward – don’t play games or avoid answering. You need to prepare direct and truthful responses to those questions. It’s best to be honest about your history, and to give a range for your expectations (rather than a specific number.) Your history is what it is – you can’t change it, and delaying telling them serves no purpose. And your expectations should not be a moving target … you should know what you need as a minimum, and what range makes sense based on your history. Now it is true that if the range you give does not overlap with the range that they have budgeted for the job you are pursuing, they will very likely eliminate you at this stage. On the other hand, if you dance around this issue and/or refuse to give a straight answer, then that is just as likely to raise a red flag that will eliminate you here. There are simply too many qualified applicants for every open job for most HR people to want to deal with someone who can’t give a straightforward answer on this. The bottom line is that if your salary expectations do not match what they can pay, then it’s a waste of both your and their time to bring you in for face-to-face interviews. In fact, that’s one of the reasons companies start with phone interviews. They’ll find out eventually, so it’s better to know sooner rather than later. [For more details on this topic, read: “Answering the Dreaded Salary Question.”]

Prepare a list of questions you can ask.
Almost every interviewer asks near the end of an interview: “Do you have any questions?”  Candidates are often judged by the quality of the questions they ask … and candidates who have no questions at all might be perceived as having no interest in the position. Some suggested ideas for general questions are: “How long have you been with the company, and what do you like about it?” “How would you describe the company culture here?” “What characteristics have made your best employees successful here?”  You might also want to think of more specific questions about the company or their products, based your research. [For more on this, read: “’So, Do You Have Any Questions?’ Nailing the Interview Closer.”]

At the end of the interview, clarify the next steps.
If you are interested in this job, make sure to say so! (“I just want to let you know that I am very interested in this opportunity, and hope we can move forward. What is the next step?”) Don’t hang up the phone without determining what the expectations are for the next steps, and how and when YOU should follow-up. Ask what their timetable is for hiring, and how their hiring process works. Also make sure you get the email address and phone number of the person you spoke with, and send them a thank-you email that same day. Then immediately make a note on your calendar of when your pro-active follow-up call will be if you don’t hear back from them first. If you really want this job, don’t just sit back wait for them to make the next move. You have to go after it!

February 1, 2010 at 6:11 am 35 comments

Candidates Gone Wild: Recruiter Horror Stories

Over the many years that I’ve been a recruiter, I’ve certainly had my share of success stories. I’ve worked with many talented candidates who were eager to accept coaching and constructive criticism, and who then interviewed with my client companies, landed great jobs, and went on to perform successfully in their new roles. Some even became decision-makers themselves, and then turned around and used me to recruit other candidates for their companies because they liked the way I worked with them … which is every recruiter’s dream! That old saying, “what goes around, comes around” is so true – certainly in the staffing industry.

On the other hand, I’ve also had my share of failures, goof-ups, and outright disasters. I’m sure that every recruiter who has been in this business for any length of time can probably come up with stories of interviews that went down the toilet, candidates who behaved badly, or placements that seemed like sure things only to fall apart at the last minute. So, I thought it might be fun to share a few of my worst “Recruiter Horror Stories.” While this posting does not technically fall under the category of “advice for job-seekers” like most of my other blog posts – there are certainly lessons to be learned and information to be gleaned from these stories. If nothing else, it’s advice on what NOT to do! And by the way … while the names in this posting are fictitious (for obvious reasons) these stories are absolutely true. These things actually happened!

  • Ted was a PMP certified Project Manager – a candidate of mine who I sent to interview with a rather conservative Fortune 500 bank. Afterward, Ted told me he thought the interview had gone well, but the hiring manager ended up passing on him without an explanation. When I told Ted that bad news, he didn’t take it well. He felt they had misjudged him, and without my knowledge he began repeatedly calling and emailing my client begging for another chance – which naturally reflected badly on me as the recruiter. The email address Ted used for this unauthorized follow-up was “hrdbod4u@hotmail.com.” Later, when I Googled Ted’s name, I easily found his Facebook page filled with photos of himself with drinks in hand looking totally wasted in a bar, carousing with several different scantily clad women, and generally looking like a partying idiot. (I can only assume that the client did that same Google search.)
  • My candidate Sue was interviewing for a Web Designer job at a large software company. During the interview, Sue moved something on the interviewer’s desk to make room for her portfolio. When I later asked the decision-maker why he passed on a perfectly qualified candidate with extremely hard-to-find technical and design skills, he actually said to me “She touched my stuff!”
  • John was a candidate of mine in Texas who interviewed for, and then accepted a great job as a Territory Sales Manager with a Medical Device company based in Boston that I was working with. After only one week on the job in Texas, he disappeared. No phone calls, no emails, no returned messages. He was MIA when the company’s CEO flew down to Texas for a scheduled meeting. A couple of weeks later, I found out from John’s sister, who called me looking for his new boss’s contact information, that John was in jail awaiting trial for a domestic violence charge! Many months later, John called and told me that he had been falsely accused (or so he claimed) of assaulting his ex-wife in a bar. She was now dating a cop, who pulled some strings and kept John in jail without bail! He had been too embarrassed to call his new boss and explain where he was. Needless to say, I lost that commission.
  • Dave was a Software Sales candidate in Chicago. His résumé looked great, and he interviewed beautifully with me on the phone. He came across as upbeat, outgoing and very professional. I set him up for an in-person interview with my client company’s VP of Sales (who was himself, a former candidate of mine.) When the interview was over, I asked my friend, the VP of Sales, how Dave had done. His response was “who else do you have.” I kept probing and asking what was wrong with Dave. His background seemed so strong, his track record of software sales success was excellent, and he had worked for a couple of my client’s direct competitors. What more could they want? Finally, he told me: Dave showed up 20 minutes late to the interview dressed in jeans, sandals and a flannel shirt with a plastic pocket protector, had a pony-tail halfway down his back, multiple ear piercings, and had electrical tape holding his broken glasses frames together. (Perhaps that look might fit a code-writing software engineer who stares at a screen all day … but not a sales professional … and either way, it’s never a good look for an interview with a VP of Sales!!!) Sometimes, phone interviews just don’t give you the whole picture.
  • My absolute worst candidate story is about Walt. A large local manufacturing company I was working with needed a Network Engineer, and Walt seemed like a perfect fit – at least on paper. His résumé looked great … he had all the right certifications and experience. But when Walt walked into my office for his first in-person interview with me, his appearance and lack of personal hygiene were astounding. He was overweight and wore an ill-fitting, out-of-date suit with a wrinkled and badly stained white shirt, and a mis-matched tie that was too short. His hair was greasy, he was sweating profusely, and he apparently didn’t shower very often. This guy was like the character “Pig-Pen” from the Peanuts cartoon strip … you could almost see the cloud of B.O. wafting around and following him as he entered the room. When I tried to tactfully suggest that he needed to clean himself up and buy some better interviewing clothes, Walt became very defensive, but then reluctantly said he’d consider it. Against my better judgment, I sent Walt to the interview … and wouldn’t you know it, he got the job! (Apparently person hygiene was not a major hiring criteria for this company … and he was, after all, still a good technical fit!) He was told by HR that among many other things, he’d need to bring a copy of his birth certificate with him on his first day of work to complete his I-9 form. I reminded Walt of this several times in the weeks leading up to his start date. On the Friday before he was to start, I called to check on things … and found out that he hadn’t been able to find his birth certificate, and had not taken any steps to replace it. I knew he would not be able to start work without it, so with only an hour to go before the Records Office closed, I personally raced downtown to City Hall and paid the $20 fee to get a duplicate birth certificate for Walt. (He said he had no cash, but would reimburse me after he got his first paycheck.) After one month on the new job, Walt was fired. It turns out he had used the new company credit card he was given to make several very large personal purchases. When the HR Director asked him if he knew he wasn’t supposed to do that, he readily admitted he knew it was wrong, but said he needed the money because he was in such deep debt. Needless to say, I lost that commission as well. Oh, and I never did get my $20 back!
                             

    January 18, 2010 at 9:14 am 28 comments

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Michael Spiro

About the Author:

Michael Spiro has been a 3rd-Party Recruiter and Account Executive for over 15 years. He is currently the Director of Recruiting / NE Ohio Region for Experis Finance, a dedicated business unit of ManpowerGroup. Other recent positions include President of Midas Recruiting, a boutique head-hunting firm, and Director of Talent at Patina Solutions, a professional services firm that deploys professionals with at least 25 or more years of experience. Prior to that, he worked for two of the largest search firms in North America. Before his career in the staffing industry, Michael was a manager in a large non-profit social-services organization. And in a former life, Michael was active in the entertainment industry, with extensive road-warrior experience as a touring performer (singer-songwriter / guitarist / comedian) and as a recording artist, producer and booking agent.  [More...]

Index (by Topic):

Résumés & Cover Letters:
 The "T" Cover Letter - The
         Only Type Worth Sending

 The Brutal Truth on How
         Résumés Get Eliminated

 Explaining Short Job Stints
         and Employment Gaps

 The Résumé Test &
         Checklist: Does Yours
         Pass?

 Beating the Résumé-
         Elimination Game: Where
         Do Recruiters' Eyes Go?

 The Truth About Lying on
         Résumés

Networking:
 How to Network: A
         Step-by-Step Guide for
         Job Searching

 Looking for Networking in
         All the Wrong Places

 Targeted Networking: How
         to Effectively Reach Out

 The Art of Giving: the Key to
         Effective Networking

Interviewing:
 Face-to-Face Interviews:
         Secrets, Tricks and Tips

 Phone Interviews: Secrets,
         Tricks and Tips

 Skype Interview Tips ...
         Welcome to the Future!

 Nuggets: A Secret
         Interviewing Technique

 Answering the Dreaded
         Salary Question

 20 Surefire Ways to Blow
         an Interview

 "So, Do You Have Any
         Questions?" Nailing the
         Interview Closer

 Cool InfoGraphic: "What
         You Wish You'd Known
         Before Your Job
         Interview"

Age Discrimination:
 Age Discrimination: Secret
         Conversations Revealed

 Age Discrimination:
         Exposing Inconvenient
         Truths

 Are You "Overqualified?"
         Handling the Age Issue

 Baby Boomers to the
         Rescue! An Idea Whose
         Time Has Come ...

 Overcoming Job-Search
         Obstacles and
         Redefining Your Career
         After 50

Switching Jobs:
 The Proper Way to
         Quit a Job

 Counteroffers: Just Say No!

General Job-Seeking Info:
►  Let the Jobs Find You:
         Making Yourself More
         "Searchable"

 "Help ... I Need a Job!" A
         9-Step Guide for Newly
         Minted Job-Seekers

 Contract/Consulting Jobs
         Explained ... Available in
         3 Different Flavors

 The Real Truth About
         Working with Recruiters

 Avoiding the "Black Hole
         of HR"

 Is Your Elevator Pitch
         Taking You UP
         or DOWN?

 Advice for Recent Grads
         and Career-Changers

 Time Management: Recipe          for a Well-Balanced Job          Search
 Getting Un-Stuck from your
         Rut!

 The Double-Whammy of
         Rejection and Isolation

 "Unemployed Need Not
         Apply" - Working Around
         This Scary Message

 Using Social Media to
         Enhance Job-Searching

 Warning: That Rant You
         Posted Just Went Viral!

 The Golden Rule: Never
         Burn Bridges

 The Power of a Positive
         Attitude

 Why Job Hunting is a
         Consultative Sales
         Position

 Top 10 Most Helpful Things
         for Job Seekers

 Top 10 Most Annoying
         Things for Job Seekers

 New Year's Resolutions for
         Unemployed Job-
         Seekers

Job-Seeking Humor:
 Comic Relief: Volume 1
 Comic Relief: Volume 2
 Comic Relief: Volume 3
 Comic Relief: Volume 4
 Comic Relief: Volume 5
 Comic Relief: Volume 6
 "In Transition" and Other
         Awkward Euphemisms

 Candidates Gone Wild:
         Recruiter Horror Stories

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Job Opportunities:

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Blog Visitor Count:

  • 537,262 hits

Recent Posts:

Previous Posts (by Date):

►  Are You "Overqualified?"
      Handling The Age Issue ...

------------------------------------------
►  Comic Relief: Job-Seeking
      Humor - Volume 4

------------------------------------------
►  "Unemployed Need Not Apply" -
      Working Around This Scary
      Message

------------------------------------------
►  Explaining Short Stints and
      Employment Gaps

------------------------------------------
►  The Lost Art of Customer
      Service: Unreturned Phone
      Calls & Emails

------------------------------------------
►  Comic Relief: Job-Seeking
      Humor - Volume 3

------------------------------------------
►  The Résumé Test & Checklist:
      Does Yours Pass?

------------------------------------------
►  The "T" Cover Letter -
      The Only Type Worth Sending

------------------------------------------
►  The Brutal Truth on how
      Résumés Get Eliminated

------------------------------------------
►  Comic Relief: Job-Seeking
      Humor - Volume 2

------------------------------------------
►  Age Discrimination: Exposing
      Inconvenient Truths

------------------------------------------
►  The Double-Whammy of
      Rejection and Isolation

------------------------------------------
►  Is Your “Elevator Pitch” Taking
      You UP or DOWN?

------------------------------------------
►  Comic Relief: Job-Seeking
      Humor - Volume 1

------------------------------------------
►  Warning: That Rant You
      Posted Just Went Viral!

------------------------------------------
►  Using Social Media to Enhance
      Job-Searching

------------------------------------------
►  Avoiding the “Black Hole
      of HR”

------------------------------------------
►  “In Transition” and Other
      Awkward Euphemisms

------------------------------------------
►  Getting Un-Stuck from
      your Rut!

------------------------------------------
►  Time Management: Recipe for a
      Well-Balanced Job Search

------------------------------------------
►  Face-to-Face Interviews:
      Secrets, Tips and Tricks

------------------------------------------
►  Counteroffers: Just Say No!
------------------------------------------
►  The Proper Way to Quit a Job
------------------------------------------
►  The Real Truth About Working
      with Recruiters

------------------------------------------
►  Phone Interviews:
      Secrets, Tricks and Tips

------------------------------------------
►  The Golden Rule: Never Burn
      Bridges

------------------------------------------
►  Candidates Gone Wild:
      Recruiter Horror Stories

------------------------------------------
►  Following-Up: An Essential
      Key to Success

------------------------------------------
►  Nuggets: A Secret Interviewing
      Technique

------------------------------------------
►  New Year’s Resolutions for
      Unemployed Job-Seekers

------------------------------------------
►  How to Network: A Step-by-
      Step Guide for Job-Searching

------------------------------------------
►  Top 10 Most Helpful Things for
      Job-Seekers

------------------------------------------
►  Top 10 Most Annoying Things
      for Job-Seekers

------------------------------------------
►  Age Discrimination: Secret
      Conversations Revealed!

------------------------------------------
►  The Art of Giving: The Key to
      Effective Networking

------------------------------------------
►  Targeted Networking: How to
      Effectively Reach Out

------------------------------------------
►  Why Job Hunting is a
      Consultative Sales Position

------------------------------------------
►  The Power of a Positive
      Attitude

------------------------------------------
►  Looking for Networking in
      All the Wrong Places

------------------------------------------
►  Answering the Dreaded Salary
      Question

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