The “T” Cover Letter – The Only Type Worth Sending

June 7, 2010 at 12:01 am 43 comments

Many job-seekers have asked whether or not it’s worthwhile including a cover letter with their résumé when they apply to an online job posting, or email it to a contact at one of their target companies. It’s a question that many people struggle with. Should they attached a cover letter as a separate Microsoft Word document? Should the cover letter be the body of the email? Does anyone actually read cover letters?

I’ve asked that last question to a number of colleagues of mine who are both recruiters and HR people. The answers are all over the map. At one extreme, some recruiters say they never even look at cover letters, and just go right to the résumé. At the other end of the spectrum, some say they pay close attention to the cover letters, and actually use them to decide if they even want to look at the person’s résumé based on what it says and how well it’s written. And some are somewhere in between – they’ll sometimes glance at it, but pay more attention to the résumé for evaluation purposes.

Basically, there are three ways to send a cover letter:
1) Typed into the body of an email, with the résumé attached separately as a Word-formatted document.
2) A separate Word document sent as an attachment along with the Word-formatted résumé document.
3) Integrated into the actual résumé document itself, and formatted in Word to appear as the first page of the résumé.

By the way … just as an aside – I would not recommend using the Adobe PDF format for résumés or cover letters. The reason is that most recruiters and HR people will want to import the text of your résumé into their electronic database or Applicant Tracking System. Those programs deal much easier with Word documents, and often cannot read or import the text from a PDF.

Personally, I prefer the first method listed above … I’m much more likely to read the body of an email message than to open up a separate attachment. The likelihood of anyone opening a cover letter sent as a separate Word document is very low. However, if you are bound and determined to force your cover letter to be read, the third method is probably the most surefire. Everyone opens the résumé, and making your cover letter be the first page guarantees it will be seen. Of course, the potential down side of doing it that way is that it could annoy the reader who only has 20-30 seconds to review your résumé, and will be less likely to get to the “good parts” if you make them stop and read your cover letter first.

Whichever way you do it, if you do decide to send a cover letter along with your résumé, in my opinion there is only one format that is worth considering … it’s called the “T” Cover Letter. The name derives from the look of the page itself. Imagine taking a piece of paper and drawing a huge letter “T” on it, with the top line appearing under your opening paragraph, and the vertical line dividing the page below into two equal spaces. The opener should be a brief introduction of who you are, and what position you are interested in (two or three sentences at most.) Then you say something like: “Below is a comparison of your job requirements and my qualifications.”

Now comes the good part: in the “T” chart you’ve drawn, on the left side you have a heading called “Your Job Requirements” under which you copy and paste each of the bulleted requirements listed in the company’s job posting or job description. Then, on the right side you have a heading called “My Qualifications” under which you match up bullet-for-bullet your specific skills and experiences showing how you fit each job requirement on the left.

It should be noted that this “T” format (which can actually look more like a chart with boxes) can be easily created on a Word document using the Table creation tool. But because it depends so much on the formatting, it really only works if you are attaching a document to an email (numbers 2 & 3 above.) However, you can still use a modified version of the same concept if you choose to have your cover letter be the body of an email. All you have to do is just forget the fancy “T” table, and simply list each requirement from their job description, and under each one list your matching bulleted qualifications. It may not be as “pretty” as the formatted “T” version, but it serves the same exact purpose.

The reason this “T” letter is so effective should be obvious. Most recruiters and HR people are looking for exact matches to their job requirements, and are under a tremendous amount of time pressure to screen an overwhelming flood of applicants. [Read “The Brutal Truth on How Résumés Get Eliminated” for more on how that screening process works.] Typically, they’ll scan the first page of a résumé for 20-30 seconds, and if they don’t quickly see exactly what they think they want or need right up front … bye bye – delete key for you! By providing the “T” cover letter, you are simplifying their job, and cutting right to the chase of what they are looking for … the match! You are saying, in effect, “I’m exactly what you are looking for, and here is why!” It’s kind of like “Résumé Reading for Dummies!” If you truly match their job requirements point-for-point – and send the “T” Cover Letter to prove it – your chances of passing through that first step and progressing on to the next step (usually a phone screen) are WAY higher than someone who just sends a résumé with either a generic cover letter, or none at all.

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The Brutal Truth on How Résumés Get Eliminated The Résumé Test & Checklist: Does Yours Pass?

43 Comments Add your own

  • 1. Nancy Patterson  |  June 7, 2010 at 10:00 am

    I’ve been sending the T-letter format for 10 yrs. It has always proved beneficial. Once your requirements are in place, they rarely chance. Pull their requirments from their ad. It takes 10 minutes to write a stellar cover letter. Learn this. It will pay off!

    Reply
  • 2. Nancy Patterson  |  June 7, 2010 at 11:10 am

    Correction…once your qualifications are in place, you add their requirements. oops!

    Reply
  • 3. croy  |  June 7, 2010 at 11:38 am

    so let me get this straight… the ability to write a well-written, clear and eloquent cover letter no longer means squat? what you’ve shown here is NOT a cover letter, in fact it isn’t a letter at all, its an excel chart with a few words of fluff built around it. these articles have definitely been eye openers for me, i have to retrain myself to think of the recruiter as a 2 year old with a 10 second attention span. weird.

    Reply
    • 4. Michael Spiro  |  June 7, 2010 at 2:17 pm

      Croy:
      I am no 2 year old (although sometimes I do wish I could go back in time to that simpler era and do it all over again … only this time I’d skip the teen years!) But it’s not such a simpler time and the rules of the employment game have changed drastically. Applying for a job in today’s overcrowded market is not an essay contest where the most “eloquent” letter wins a prize. Only after you’ve been in the place of a person who must review hundreds and hundreds of applications for a single job with very specific requirements, might you see the value in the “T” Cover letter that others have seen. It does work.
      -Michael

      Reply
  • 5. Stephanie C  |  June 7, 2010 at 1:18 pm

    Michael, thank you as well. I think this will be very beneficial in my pursuit of a new position. I agree it will work well for myself and in gaining a recruiter’s attention.
    Stephanie Campbell

    Reply
  • 6. Michele Boisvert, CMP  |  June 7, 2010 at 3:12 pm

    Thank you, Michael, for sharing this wonderful and helpful tool. I have used it several times and it has proven successful in catching the recruiter’s attention, saving him/her time. Also, It has given me a strategy of assessment to use when evaluating if a new opportunity is indeed one I should consider and pursue.
    Michele Boisvert, CMP

    Reply
  • 7. Mike Flanagan  |  June 7, 2010 at 7:33 pm

    I read with zeal your Recruiter Musings. You have some great stuff. Your content is not only right on philosophically (as in accords with reality) but very insightful and detailed. I’m glad you take the time to write it.

    Reply
  • 8. Mike Perry  |  June 7, 2010 at 9:32 pm

    Mega-Thanks Mike,

    You bet – as a hiring manager or recruiter, this would grab my attention over another dry, standard everyday letter or resume. What’s your advice on the pre-formatted coverletter though? The ones everyone posts on the job boards? It’s difficult to compare specifics when you don’t have any without writing and posting a new cover letter for every job listed on the board. I think I’ve found one way that might work.

    Thanks Again

    Mike P

    Reply
    • 9. Michael Spiro  |  June 7, 2010 at 9:37 pm

      Mike:
      I would create a new cover letter for each job application you submit through the job boards, and not use a “one-size-fits-all” pre-formatted letter.
      - Michael

      Reply
  • 10. Na'ama  |  June 7, 2010 at 11:47 pm

    Thank you so much for that helpful tool. It is few months that I have been looking for a job and this is the first time I come across this idea. It makes me wonder about the fate of all the numerous cover letters and Resumes I have sent up to now.

    By the way, do you think that “T” cover letter is also relevant for applying an internship position?

    Reply
  • 12. Henry Gregor  |  June 7, 2010 at 11:51 pm

    Henry Gregor
    President/Consultant at Evaluations Plus – Business and Management Specialists

    The T letter just mimics the matching process the company is going to do with its OCR or other electronic filtering systems, why bother? The job seeker needs to differentiate him/herself from the clutter. They must have a Unique Value Proposition that they can deliver to the hiring manager, not just fed into the maw of HR’s resume digesting system

    I might agree with “it certainly can’t hurt” but you would still be playing into the matching process. If the company is big enough to have HR they will first do a negative selection. “Let’s get rid of as many of these resumes as quickly as possible!” e.g. wrong zip code, no degree, wrong degree, no PAR statements, out of work for too long, not held similar position, spelling or grammatical errors, etc and on and on.

    Resume (and cover letter) submission is an action that has two sides to it, the employers and the prospect; how does the employer discern that this person is worth ‘considering’ for the open position? How does the prospect make sure that his submission will strike gold? If he/she can avoid all of the aforementioned negatives then the decision will come back to the matching process. How well does the candidates previous experience (and current or previous position) and education match the job description?

    At this point the ‘T’ letter might be a positive factor but a cover letter explaining (with facts) how he/she will help the employer solve ‘the’ problem and make or save them “money” will have a bigger impact, maybe not with HR but certainly with the hiring manager. At some point in the resume evaluation process HR will exceed its capabilities to match the prospect to the job description. At that point the short pile of resumes will be sent to the hiring manager, for further culling.

    If the candidate passes that test he/she might be put on the short list and maybe brought in for an interview or given a screening interview by telephone. Why not try to bypass all of that selection process (and its many pitfalls) by appealing directly to the hiring manager? In the long run the hiring manager will still have a serious problem in picking the “best candidate” anyway. If the candidate realizes that she/he has to sell her/himself into the position their preparation will be much better and they will match themselves to all aspects of the job requirement, ‘T’ letter or not.

    Michael Spiro
    Corporate Recruiter / Executive Search

    Henry:
    I agree 100% with your assessment of how the weeding-out process works. If you plan to bypass HR and go directly to a hiring manager (which is usually a much better approach than just applying online and hoping for the best), then skip the “T” Letter write a more directed appeal to that decision-maker.
    -Michael
    .
    Henry Gregor
    President/Consultant at Evaluations Plus – Business and Management Specialists

    Thanks for your comments Michael. Despite what I just indicated, it has been my experience that few candidates have the ability to synthesize a “direct approach” program for themselves. It appears that 99% of the job seekers are still submitting resumes on line.

    The TV ad’ that “The Ladders” has, showing a tennis match; is a great allegorical example (with all the confusion and clutter) of the internet hiring process. Unfortunately it currently seems to be the pre-eminent way to search for a job.

    Reply
  • 13. Mark Schrader  |  June 8, 2010 at 9:45 am

    Making a table mapping the job requirements to your qualifications saves the hiring manager the time an effort needed to do the mapping, and can be used to add relevant qualifications that did not make it into the resume.

    The challenge is to keep the entries very brief.

    Reply
  • 14. Barbara Siegel  |  June 8, 2010 at 9:58 am

    Even though recruiters may not necessarily rush to look at a cover letter, sending one may still be expected for professional opportunities. I myself will read the resume first, but then certainly review the cover letter if the resume is of interest to me.

    Reply
  • 15. JP Michel  |  June 8, 2010 at 10:21 am

    Great article again Michael. Thanks for sharing. I’ve been circulating your article to different people in my network this morning.

    Reply
  • 16. Baiyina Salahuddin  |  June 8, 2010 at 2:25 pm

    Thanks for posting this. I like the T type of cover letter best also (although I didn’t know it was called a “T cover letter”). I have noticed that the T format is neither encouraged nor talked about as much as the old fashioned cover letters that don’t even get you noticed. I am surprised that companies aren’t encouraging or even insisting upon the T cover letter.

    Reply
  • 17. Mika  |  June 8, 2010 at 6:17 pm

    Jolly good stuff! First time i hear about the T-letter. Good way to draw valued comparisons between experience and requirements.

    But i agree with Amy [who commented: "So obvious and insightful into the needs of those looking for the perfect match. But suggest there needs to be a strategic space for the key reason one is better than other candidates -- the emotional clincher that assures you go into the 'must interview' pile."] Aside from crossing your “T”, you need to also strategically dot your “I” !

    Mika

    Reply
  • 18. JMuwonge  |  June 8, 2010 at 6:30 pm

    Impressed. First time I have heard about the T letter. I also agree with Amy & Mika … The emotional clincher or the dot on your “i” is a must too.

    Reply
  • 19. Prakash Mulani  |  June 8, 2010 at 7:06 pm

    Great stuff Michael. Like some of us, I had not heard of a T letter as well. I really do like it a lot and think it will be killer. I will definitely be forwardig this around to my fellow memebers in my group on linkedin as well a few of my friends.
    As I am in the process of “hunting” for a job, I hope I am able to “kill” my prey with this T letter. :)
    Will keep you posted on the outcome.
    Thanxs.

    Reply
  • 20. Naresh  |  June 9, 2010 at 8:03 am

    I felt that this will definitely change my conversations with recruiters in the future. Thanks and I will update you after the change.

    Reply
  • 21. Gale Strejc  |  June 9, 2010 at 8:31 am

    Thank you Michael so much for this. I have been looking for six months for something that would work and I believe wholeheartedly that this is it. You are a genius. Thanks again. Gale

    Reply
  • 22. T Ncube  |  June 9, 2010 at 9:55 am

    Thank you very much I’ve been struggling with cover letters. I get nervous when I’m asked for one. It feels like I’m repeating myself. I’m 40 and graduated a few years ago, but I still can’t get a job with NGOs

    Reply
  • 23. Steve  |  June 9, 2010 at 12:07 pm

    This article makes complete sense and also provides the tools to implement a successful application to a desired and matching job. Nice posting.

    Reply
  • 24. Michele Lang  |  June 10, 2010 at 7:23 pm

    Thanks for this, Michael. It was very detailed and helpful–and came perfectly timed for the work that I’m doing on revising my cover letter!

    Thanks again.

    Reply
  • 25. Jackie  |  June 11, 2010 at 2:08 pm

    I only recently became aware of the ‘T’ letter and have to say I love it! I find it makes everything so much easier for all parties – it provides a clear and succinct coverage of what the employer is looking for (from the posting) and the skills the applicant has that matches those needs (from the resume). It makes it easy for the employer to see quickly if the individual has a match to points that are key for them and ensures that it will be worthwhile for them to turn to the resume to dig deeper into the person’s background.

    Reply
  • 26. Graeme  |  June 13, 2010 at 12:37 pm

    Michael, I’d just like to say how much I enjoy reading your wordpress site and congratulate you on the content. Very useful, very clear and above all very useful!. Well done and again, thanks for sharing. Graeme

    Reply
  • 27. madezee.com  |  June 20, 2010 at 6:51 am

    Resume/Cover Letter Secrets…

    I found your entry interesting thus I’ve added a Trackback to it on my weblog :)

    Reply
  • 28. Larry Miltner  |  June 21, 2010 at 9:53 am

    Michael,
    Just a note to say thanks for your articles in Recruiter Musings. I always learn something new from them. Nice job.
    Larry Miltner

    Reply
  • 29. Beth Tarbell  |  June 24, 2010 at 9:22 am

    Great discussion! I recently followed up my online resume and online cover letter with a branding statement brochure directed to the hiring manager. My resume was either eliminated by keyword process or there was a mix up because the hiring manager suddenly left and someone else was in charge. At any rate, that brochure was the reason the new hiring manager called me, saying she never would have known I applied for the position had I not sent a brochure and indicated that I had applied. This resulted in their company flying me out for four interviews with executives at their company.

    I would like to know about the key word elimination process, because many good candidates could be falling through the cracks. It’s not always possible to correctly guess what key words the employer will screen for.

    Reply
    • 30. Michael Spiro  |  June 24, 2010 at 3:46 pm

      Beth:
      Regarding the keywords … the best place to start is with a company’s job description. When applying to a specific job, make sure that the phrases, keywords and language found that job description also appear in your resume. Use them in the “T” Cover Letter as well.
      - Michael

      Reply
  • 31. Olga A. Frolova  |  June 24, 2010 at 10:02 pm

    Thank you! I liked the “T” cover leter idea – simple and must be very efficient.

    Reply
  • 32. Rich Ahrens  |  July 2, 2010 at 1:46 am

    Michael – You’re right on with your assessment on resume reviewing. As a manager who has had to sift through dozens of resumes at a time, the average time is less than 30 seconds on the first pass. That’s why proper format and spell check are so important. If I come across two misspelled words the resume is toast. And if the resume reads like a job description, less than 10 seconds and it’s turned over.

    Your message on the T format cover letter really hit home. I was introduced to the format about 15 years ago, used it during job searches, and almost always received favorable comments about it when I got an interview. It was the final element that put me in front of the recruiter.

    Now that I’m once again exploring opportunities in the marketplace I have done exactly what you wrote: spent hours dusting off my resume and polishing it up. But when I submitted my new resume, I reverted back to the old, boring, faceless cover letter. Thank you for waking me up! I’m back to the T format again.

    Reply
  • 33. Lisa H  |  August 12, 2010 at 7:02 pm

    I began using this cover letter format in June when I read about it on LinkedIn. While I have not yet secured a position I have had great luck in getting the attention of HR and hiring managers. In two cases I stood out enough that while totally over qualitfied for the Customer Serivice supervisory job for which I applied the HR manager contacted me to discuss a higher-level management position that was open. I have gotten about a 50% response rate since using this format. I think one reason response % is up is that by using this over letter format I sometimes discover that I am not very qualified for the role and have stopped sending applications/resumes on jobs that are not a good fit

    Reply
  • 34. Radka  |  January 31, 2011 at 8:21 pm

    I personally think that the cover letters works only to find out the level of language command. This type of letter convey more information rather the blal bla ones which on top of this could be written from somebody else.
    I have written a lot of Cl and I do not have a lot of feedbacks on them. The employer does not read them at all. An assistant does and the recruiter does.
    Could you some body tell me what is the value preposition of the requiters in the era of Internet?

    Reply
    • 35. Michael Spiro  |  January 31, 2011 at 10:37 pm

      Radka:

      Your comments are quite amusing … although I’m quite sure you didn’t intend for them to be funny. If you think that cover letters are used to find out a person’s level of language command — well, then I suggest you find someone who has a better command of English to proof-read your writings! Perhaps your “blal bla ones” don’t really deserve “a lot of feedbacks.” And anyway – what’s wrong with assessing someone’s written communication skills by reading their cover letter? How well a person writes is a key skill for many jobs.

      And as to the value “preposition of requiters” … well, if you really believe that recruiters have no value in the era of the internet, then I suggest you read The Real Truth About Working with Recruiters. Lots of recruiters are making a ton of money by placing hard-to-find talent in today’s high tech world. In the recruiting world, the internet is merely a collection of tools — not a replacement for relationships with hiring authorities, which is what good recruiters bring to the table.

      Good luck with your job search.

      - Michael

      Reply
  • 36. Amy  |  February 11, 2012 at 8:01 pm

    I hope this comment isn’t too late to get a response!

    I am applying for a early childhood educator position. My gut tells me that a more traditional format of cover letter would be more appropriate for this sort of position, as personability is just as important as fundamental qualifications. I also want to be able to provide a bit of explanation regarding a job i left only two months in last year. On the other hand, the early childhood center is based at a large university, and I am not clear on the stages that my cover letter and resume will go through before being evaluated by the person who is responsible for making the hiring decision. It may be that my resume will be directed through HR before even seeing the light of day. Any tips on how best to navigate these conflicts?

    Reply
    • 37. Michael Spiro  |  February 12, 2012 at 3:59 pm

      Amy:
      The type of cover letter you choose to send depends on how and to whom you are applying. If you are simply applying online to a job posting, then the T-Letter is the best way to start. If, on the other hand, you are sending it directly to a decision maker that you’ve identified in the early childhood center … then your more “personable” approach may be a better choice. Since you seem to be unsure who will see it first — I would assume an HR person will be the first one to look at your letter and resume. If you have a job description with a list of requirements, then by all means send the T-Letter first! You can always follow up later with a more traditional letter to the actual hiring manager once you know who that is and you’ve passed through that first HR gatekeeper stage.
      Michael

      Reply
  • 38. Jobs Requirements 2012  |  June 29, 2012 at 5:42 am

    Very nice write-up. I certainly love this site. Continue the good work!

    Reply
  • 39. Resume for freshers  |  October 12, 2012 at 6:15 pm

    Very nice blog post. I absolutely love this site. Thanks!

    Reply
  • 40. Greg Palmer  |  February 16, 2013 at 11:39 pm

    Nice job, this is a great way to let the reader know that you have the skills to solve their problems.

    Reply
  • 41. Jim  |  March 13, 2013 at 5:17 pm

    I don’t normally take time to comment on web postings, but I just ran across your article regarding The “T” Cover Letter, and I wanted to simply thank you for sharing this information. I’ve been familiar with the T format for many years, but frankly don’t often use it. Nevertheless, your advice provided an absolutely spot-on view on its value (I’ll definitely use it going forward), as well as other really great tips! Thanks again!

    Reply
  • 42. Nikitasha  |  April 22, 2013 at 10:41 am

    I don’t think this would be as effective for a recent graduate who may not have as many qualifications to list next to each job requirement.

    Reply
    • 43. Michael Spiro  |  April 22, 2013 at 1:12 pm

      Nikitasha: No offense, but if you really don’t have the qualifications required for a job you are applying for … you probably won’t get much of a response no matter what type of cover letter you use. It’s probably a waste of your time (as well as the time of the person you send it to) applying to a job that has requirements that you do not yet possess because of your inexperience as a recent graduate.

      Reply

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Michael Spiro

About the Author:

Michael Spiro has been a 3rd-Party Recruiter and Account Executive for over 14 years. He is currently the Senior Finance Recruiter at Experis, a dedicated business unit of ManpowerGroup. He is also the President of Midas Recruiting, a Sales Head-Hunting firm, and was recently the Director of Talent at Patina Solutions, a professional services firm that deploys professionals with at least 25 or more years of experience. Prior to that, he worked for two of the largest search firms in North America. Before his career in the staffing industry, Michael was a manager in a large non-profit organization. And in a former life, Michael was active in the entertainment industry, with extensive road-warrior experience as a touring performer (singer-songwriter / guitarist / comedian) and as a recording artist, producer and booking agent.  [More...]

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